Welcome to our FAQ section! We’ve gathered some of the most common questions from our new clients to help you get started:
1. Is your service confidential? Absolutely. At Kenya Research Consultancy, your privacy and confidentiality are our top priority. We require some personal details to facilitate our collaboration, but rest assured, these will never be disclosed to any third party under any circumstances.
2. How do I place an order? Placing an order is simple. Fill out the contact form providing as many details as possible about your project. This helps our research team fully understand your requirements. After submitting the form, you can proceed with payment, and we’ll match your project with the best-suited researcher in that subject area.
3. Can I trust you with my payment details? Your security is our concern. We do not store any of your payment information. We have partnered with trusted and secure payment systems to guarantee the safety of your financial information. You’re free to choose the payment option that suits you best.
4. How can I get a discount for my order? We strive to make our services as affordable as possible. In addition to our competitive pricing, we offer a flexible discount system for our clients. Keep an eye on our website and communications for any special offers or discounts.
5. Can I pay after I receive my paper? Our services are pre-paid. The commencement of your project and the countdown to the deadline will begin only after we receive your payment.
6. How do I know you’ve started working on my order? Once your payment is processed, you’ll be notified via your user panel that a researcher has been assigned to your project. If you’ve opted for our VIP service, you’ll also receive SMS notifications.
7. How will I receive my completed project? The delivery process begins when our researcher completes your project and uploads a preview version to your user panel. This will be a watermarked image of your document. After reviewing the preview, you can either approve the project and receive the MS Word version or request revisions.
8. What if I’m not satisfied with the final result? We’re committed to your satisfaction. If you’re not fully pleased with the outcome, we offer a 100% money-back guarantee. Additionally, if you believe your project requires modifications, simply notify us, and we’ll make the necessary amendments free of charge.
Remember, we’re here to help. If your question isn’t covered in this FAQ, don’t hesitate to reach out to us at micahasamba@gmail.com or call us on +254727876577.